Meet the Team – Annette Baker
Name: Annette Baker
Position: Customer Service Supervisor
Years at acpo: 17 1/2
Responsibilities: Coach, counseling and disciplines employees; planning, monitoring and appraising job results; conducting training; implementing enforcing systems, policies and procedures.
What you love about your job? Problem solving and challenges. Putting positive spins on bad situations. Motivating the team to give excellent customer service.
What drew you to acpo originally? A friend referred me because she thought it was an amazing company to work for.
What you do for fun? Spend time with family. Boating on Lake Erie. Fun in the sun.
What is your personal philosophy? Don’t worry, be happy