Welcome to our website! There are many innovative features that we are proud of. To make sure you have the best user experience possible, we have compiled common questions and answers to help you navigate through the site. Take a few minutes to read through the topics then go ahead and explore! Click on the links, buttons and arrows. Don’t forget to scroll up and down so you don’t miss a thing. If at any time you are unable to find what you are looking for or have questions about the website, please Contact Us.
How do I use the Product Chooser feature?
We are very excited to provide you with this unique way of narrowing down your product search. Read our Product Chooser blog post for instructions and tips to quickly find what you are looking for.
Why didn't my search results show any products?
It may be possible that the combination of criteria you selected does not match any of our current products. First take a look to make sure you didn’t choose too many options (for example, multiple film or adhesive thickness options). If you still are not able to find the product you’re looking for, please Contact Us to discuss your specific needs. We are always interested in new products and applications and may be able to create a custom product for you – or suggest a similar product.
How do I compare products?
From the list of products, click the Compare checkbox by the thumbnail image. A box will open above the product list with the products you choose to compare. When you are ready to compare, click on any of the products that appear in the box. A new screen will open listing the products side by side. Scroll up and down, left and right to view the characteristics of each. When you are finished with this page, either click the X towards the top right or the back arrow.
Where can I find product data sheets?
On each individual product page there is a Download PDF button. Click this button to open a new window tab with the product data sheet. Moving your mouse cursor to the bottom right of the window will bring up options to save, print or zoom in and out.
Why can't I use the back arrow after opening PDF documents?
Some documents will open in a new window tab; this is commonly called tabbed browsing. You can either close the new tab or click our website tab to get back to where you left off.
Is there a place that I can calculate MSI, roll weight or overall diameter?
Absolutely, and this is one of our favorite features of the new website! Click on the Tools link at the top of the page. This will take you to several calculators where you can input various information and it automatically gives you the answer you are looking for. We have pre-loaded our product thicknesses and weights to take out the guesswork.
What is Tape Talk?
Tape Talk is our blog page. Here you will find posts on tradeshow events we will be attending, white papers, press releases and other topics of interest. If you are looking for a post on a specific topic, use the Categories or Tags links on the right side to narrow down the search. Be sure to check back often for new posts!
How do I find and contact my Sales Representative?
From any page, click on the Contact Us tab at the top of the page to open a drop down menu of contacts within our company. From here you can click on your Sales Rep. If you are unsure of who your Sales Rep. is, click the Sales Rep Map button and you will be taken to a map of the U.S. divided into territories. Click on your state to bring up contact information. You can also get to these same pages by clicking the links under the About Us menu.
How do I use the Overlaminate Product Guide and Variable Data Printing Guide?
These guides are another great feature of our website. We have created flipbook versions of our Overlaminate Product Guide and Variable Data Printing Guide. To view the flipbooks, simply click on the link from the main Products page or click the link under the Products menu. Once the flipbook opens, use the menu options at the bottom to view full screen, zoom in and out, save or print. As you move your mouse cursor over the cover page of the guide, you will notice the corners “flutter.” You can either click on that corner or the arrows to flip from page to page.
Can I send a page to a co-worker via email or share on Twitter and Facebook?
Yes, we give you the option of sharing our website pages through over 300 social media options. Simply move your mouse pointer over the Share icon at the top of the page and choose from the most popular sites. If you don’t see the option you are looking for, click on More at the bottom of the list.
What are the Popular Products at the bottom of the main Products page?
These are some of the industry-favorite products that we manufacture. You can click on the thumbnail image or product name to go directly to that product page to learn more about it and download the data sheet.